The Cash App Dispute team will investigate its user’s claim and sometimes may be able to dispute a file with the cash card network. The merchant will then give the time to review its user’s transaction. After collecting all the information, the card networks will then make the final decision and will be notified of the final decision of the dispute.
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For disputing the cash app transaction, a user can follow these instructions:
Users can proceed for dispute for any recent cash card purchase if they didn’t receive a refund. Users just need to wait until they cash card purchase displays “complete”.
Make sure to contact the merchant about the refund or any purchase related problems. If you don’t know how to contact the merchant then go to your Activity tab and then choose your merchant.
If you and the merchant both are unable to resolve the issue, then it is recommended to contact an experienced team of Cash Support to look at this dispute.
The dispute cash app payment on the cash app can be disputed by the cash app and bank. The bank directly contacts the cash app regarding the dispute and cash app refund from the merchant. This request will be provided to the user by the cash app. Now, the user is needed to provide all the important details regarding the transaction to the bank. After providing the details, users need to wait to let the bank resolve the dispute.
I hope this information will be helpful!
Mark Wilson